Return & Refund Policy
Thanks for shopping at X-Mods UK.
If you are not entirely satisfied with your purchase, we're here to help.
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item unless it is faulty. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us at firstname.lastname@example.org
If your item ever becomes faulty, we're here to help. No matter the timeframe we would be more than happy to take a look at the item and fix if possible. Please note there may be a charge for this service, it depends on the timeframe and damage.